Privacy Policy

Download the Privacy Policy as a PDF

Privacy Policy 
Last updated: October 6, 2026 
We appreciate your visit to our website and your interest in our digital products. Protecting your 
privacy and personal information is important to us. 
This Privacy Policy explains what personal information we collect, how we use it, when we may share 
it with third parties, and what rights you may have regarding your personal information. 
1. Controller and General Information 
The controller responsible for the processing of personal data through this website is: 
Fabio Verde 
Kuppingerstrasse 21, 71083 Herrenberg 
Germany 
Email: support@moakim.com 
This website operates an online store offering digital products, in particular e-books and 
downloadable PDF files, primarily to customers located in the United States. 
Because the business is operated from Germany, the European Union General Data Protection 
Regulation ("GDPR") may apply to our processing of personal data. In addition, certain United States 
federal and state privacy laws may apply depending on the location of the customer and the 
applicability requirements of the respective law. 
2. Personal Information We Collect 
When you use our website for informational purposes only, certain information is automatically 
transmitted by your browser or device to our servers or to service providers used to operate the 
website. 
This information may include: 
The website or page visited, date and time of access, referring website or source, browser type and 
version, operating system, device information, IP address, and technical information necessary to 
operate and secure the website. 
When you place an order, contact us, subscribe to marketing communications, or otherwise provide 
information to us, we may also collect information such as your name, email address, billing address, 
order information, transaction information, purchased products, communication history, and other 
information you voluntarily provide. 
We do not require customers to provide Social Security numbers in order to purchase our digital 
products. 
Payment information such as complete credit or debit card details is generally processed directly by 
our payment service providers. We normally do not receive or store complete payment card 
information ourselves. 
3. How We Use Personal Information 
We process personal information for purposes including operating and maintaining our website, 
processing purchases, providing access to purchased digital products, processing payments, 
communicating with customers regarding their orders, responding to customer service inquiries, 
preventing fraud and misuse, improving our website and digital products, complying with legal and 
tax obligations, analyzing website performance, and sending marketing communications where 
permitted. 
Where the GDPR applies, processing may be based on one or more of the following legal bases. 
Personal information required to process an order and provide a purchased digital product is 
processed on the basis of Article 6(1)(b) GDPR because the processing is necessary to perform a 
contract or take steps prior to entering into a contract. 
Information required to comply with legal, accounting or tax obligations may be processed under 
Article 6(1)(c) GDPR. 
Processing necessary to secure, improve and efficiently operate our website may be based on our 
legitimate interests under Article 6(1)(f) GDPR. 
Where consent is required, for example for certain marketing communications or non-essential 
tracking technologies, processing may be based on Article 6(1)(a) GDPR. Consent may be withdrawn 
at any time with effect for the future. 
4. Security of Personal Information 
We take reasonable technical and organizational measures designed to protect personal information 
against unauthorized access, alteration, disclosure, loss or destruction. 
Our website and checkout are operated using secured systems and encrypted connections where 
appropriate. Payment transactions are processed through specialized payment service providers. 
Access to personal information is limited to persons and service providers who require access for 
legitimate business purposes. 
However, no method of transmission or storage over the Internet can guarantee absolute security. 
5. Cookies and Similar Technologies 
Our website may use cookies and similar technologies. 
Cookies are small files stored on a user's device that allow websites to provide certain functionality, 
remember preferences, maintain shopping sessions, analyze website usage and, where applicable, 
measure advertising performance. 
Some cookies are technically necessary for the website and online store to function. Other cookies or 
similar technologies may be used for analytics, personalization or advertising purposes. 
Where required by applicable law, non-essential cookies and tracking technologies are used only 
after obtaining the user's consent. 
Users can control cookies through their browser settings and, where available, through the cookie or 
privacy settings provided on our website. 
Disabling certain cookies may affect the functionality of the website. 
6. Sharing and Disclosure of Personal Information 
We may share personal information with service providers where this is necessary to operate our 
website, process purchases, deliver digital products, communicate with customers or provide other 
services connected with our business. 
These service providers may include our e-commerce platform provider, payment processing 
providers, digital download and delivery providers, hosting and technology providers, email and 
communication providers, analytics providers and, where used, advertising platforms. 
We may also disclose personal information to professional advisers, accountants, legal advisers, 
regulatory authorities, law enforcement agencies or courts where necessary to comply with legal 
obligations or to establish, exercise or defend legal claims. 
We do not sell personal information for monetary compensation. 
However, certain disclosures associated with online advertising or tracking technologies may be 
considered a "sale," "sharing," or use for targeted advertising under certain U.S. state privacy laws. 
Where such laws apply to us, users will be provided with the rights and opt-out mechanisms required 
by applicable law. 
7. Disclosure Required by Law 
We may disclose personal information if required to do so by applicable law, court order, regulatory 
authority or other valid legal process. 
We may also disclose information where reasonably necessary to protect our rights, customers, 
systems or business against fraud, security threats or unlawful activity. 
8. Email Marketing and Customer Communications 
Customers may receive transactional emails relating to their purchases, including order 
confirmations, payment information, download information and customer service communications. 
Transactional communications are necessary to complete and administer a purchase and are not 
treated in the same manner as promotional marketing emails. 
Where users voluntarily subscribe to a newsletter or other marketing communications, we may use 
their email address to provide such communications in accordance with applicable law. 
Users may unsubscribe from promotional emails at any time by using the unsubscribe mechanism 
provided in the email or by contacting us. 
Marketing communications directed to recipients in the United States are intended to comply with 
applicable requirements of the CAN-SPAM Act, including requirements relating to accurate sender 
information, non-deceptive subject lines, identification of commercial communications where 
required, a valid postal address and an effective unsubscribe mechanism. 
Unsubscribing from marketing communications does not prevent us from sending necessary 
transactional or service-related communications regarding existing purchases. 
9. Processing of Information for Orders and Digital Delivery 
When a customer purchases an e-book or another digital product, we process the information 
necessary to process the transaction and provide access to the purchased digital content. 
Because our products are delivered digitally, we do not normally provide customer information to 
shipping or transportation companies for physical product delivery. 
Information necessary for order processing may instead be transmitted to our e-commerce platform, 
payment provider and digital delivery provider. 
This may include information such as the customer's name, email address, billing information, order 
details, transaction identifiers and information regarding the digital product purchased. 
10. Shopify and Payment Processing 
Our online store is operated using Shopify. 
Shopify and its affiliated companies may process personal information as necessary to provide the e
commerce infrastructure used by our store. 
When you purchase a product, information relating to the order and transaction may be processed 
through Shopify and the applicable payment service provider. 
Depending on the payment method selected, the payment provider may process information 
including your name, billing address, payment information, currency, transaction amount and 
transaction identifier. 
Payment providers process personal information in accordance with their own privacy policies and 
applicable data protection requirements. 
Further information regarding Shopify's privacy practices is available through Shopify's official Privacy 
Policy. 
11. Analytics, Advertising and Tracking Technologies 
We may use analytics and advertising technologies to understand how visitors use our website, 
measure the effectiveness of marketing campaigns and improve our products and website. 
Meta Pixel 
Where enabled on our website, we may use the Meta Pixel provided by Meta Platforms. 
The Meta Pixel may allow us to measure whether users interact with our website after seeing or 
clicking an advertisement on Facebook or Instagram, analyze conversions, measure advertising 
performance and create or use audiences for advertising purposes. 
The technology may process information such as IP addresses, browser and device information, 
website interactions, identifiers and information relating to transactions or actions taken on the 
website. 
Meta may also process information in accordance with its own privacy policy. 
Where legally required, the Meta Pixel is activated only after the user has provided the necessary 
consent. 
TikTok Pixel 
Where enabled on our website, we may use the TikTok Pixel or comparable technologies provided by 
TikTok. 
These technologies may allow us to measure the effectiveness of TikTok advertising and analyze 
actions performed by users after interacting with advertisements. 
Information processed may include browser and device information, IP address, website interactions, 
identifiers and information regarding actions such as viewing product pages or completing purchases. 
TikTok may process this information in accordance with its own privacy policy. 
Where legally required, TikTok tracking technologies are activated only after the user has provided 
the necessary consent. 
Users may also be able to manage advertising preferences through the privacy settings offered by 
the respective advertising provider. 
12. International Data Transfers 
Some of our service providers may process personal information outside Germany or the European 
Economic Area, including in the United States. 
Where the GDPR applies and personal information is transferred to a country outside the European 
Economic Area, we use or rely on legally recognized transfer mechanisms where required. 
These may include an adequacy decision of the European Commission, applicable data privacy 
frameworks, Standard Contractual Clauses approved by the European Commission or other 
safeguards permitted under applicable data protection law. 
13. California and Other U.S. State Privacy Rights 
California residents and residents of certain other U.S. states may have additional privacy rights 
under applicable state privacy laws. 
Depending on the law and whether that law applies to our business, these rights may include the 
right to request information regarding personal information collected about you, the right to access 
personal information, the right to request correction of inaccurate information, the right to request 
deletion of certain personal information, the right to obtain a portable copy of certain information, 
the right to opt out of certain sales or sharing of personal information, the right to opt out of certain 
targeted advertising or profiling activities, and the right not to receive unlawful discriminatory 
treatment for exercising applicable privacy rights. 
These rights are subject to the conditions, exceptions and applicability requirements of the 
respective law. 
We may need to verify a person's identity before processing certain privacy requests. 
Authorized agents may submit requests where permitted under applicable law and where the 
necessary authorization can be verified. 
Requests regarding privacy rights may be submitted using the contact information provided at the 
end of this Privacy Policy. 
14. California Online Privacy Protection Act and Browser Privacy Signals 
Our Privacy Policy is intended to disclose our collection, use and sharing practices in accordance with 
applicable privacy requirements, including the California Online Privacy Protection Act ("CalOPPA") 
where applicable. 
Browser-based "Do Not Track" or "DNT" signals are not subject to a universally adopted technical 
standard, and our website may therefore not respond to conventional DNT signals. 
Where applicable law requires us to recognize an applicable opt-out preference signal, such as Global 
Privacy Control ("GPC"), we will process such signals as required by applicable law. 
Third-party services used on our website may collect information about users over time and across 
different websites, depending on the technologies enabled and the user's privacy settings. 
15. Children's Privacy 
Our website and digital products are intended for adults and are not directed to children. 
Our products are intended for persons aged 18 or older. 
We do not knowingly collect personal information online from children under the age of 13. 
If we become aware that personal information has been collected from a child under 13 without 
appropriate authorization, we will take reasonable steps to delete such information. 
Parents or guardians who believe that a child has provided personal information to us may contact us 
using the contact information below. 
16. Rights Under the GDPR 
Where the GDPR applies to the processing of your personal information, you may have the right to 
request access to personal information we hold about you, request correction of inaccurate personal 
information, request deletion of personal information under applicable circumstances, request 
restriction of processing, object to certain processing, receive certain personal information in a 
structured, commonly used and machine-readable format, and request transfer of such information 
where legally applicable. 
Where processing is based on consent, you may withdraw your consent at any time with effect for 
the future. Withdrawal does not affect the lawfulness of processing that occurred before consent 
was withdrawn. 
You may also have the right to lodge a complaint with a competent data protection supervisory 
authority. 
Rights may be subject to legal limitations and exceptions. 
17. Data Retention 
We retain personal information only for as long as reasonably necessary for the purposes for which it 
was collected or as required by applicable law. 
The applicable retention period may depend on the nature of the information and the purpose for 
which it is processed. 
Information relating to orders and transactions may be retained for longer periods where required to 
comply with accounting, tax, commercial or other legal obligations. 
Information processed on the basis of consent may generally be retained until consent is withdrawn 
unless another legal basis permits or requires continued processing. 
We may also retain information where necessary to establish, exercise or defend legal claims, 
prevent fraud or comply with legal obligations. 
When personal information is no longer required, it will be deleted, anonymized or otherwise 
handled in accordance with applicable law. 
18. Data Security Incidents 
If a personal data breach or other security incident occurs, we will investigate the incident and take 
appropriate measures in accordance with applicable law. 
Where legally required, we will notify the competent authorities and affected individuals within the 
time periods required by applicable law. 
19. Changes to This Privacy Policy 
We may update this Privacy Policy from time to time to reflect changes to our business, website, 
services, technologies or legal requirements. 
The current version of the Privacy Policy will be published on this website together with the date of 
the most recent update. 
We encourage users to review this Privacy Policy periodically. 
Changes become effective when the updated Privacy Policy is published unless otherwise stated or 
required by applicable law. 
20. Contact 
If you have questions regarding this Privacy Policy, our processing of personal information or wish to 
exercise an applicable privacy right, please contact: 
Fabio Verde 
Kuppingerstrasse 21, 71083 Herrenberg 
Germany 
Email: support@moakim.com